Refund and Returns Policy
Thank you for shopping at Tybelt! We strive to provide you with high-quality products that meet your expectations. However, due to the nature of our products, please review our return and refund policy carefully.
1. No Return Policy
At Tybelt, we do not accept returns for any products. All sales are final.
2. Defective or Damaged Products
We take great care in ensuring that all products are thoroughly inspected before shipping. However, in the rare event that you receive a defective or damaged product, please follow these steps:
Contact Us: Notify us within 7 days of receiving your order. You can reach us at tybelt.aa@gmail.com or by calling +91 9000600583.
Provide Proof: Please provide a clear description of the defect or damage and include photos of the item and packaging. This will help us assess the issue and proceed with a resolution.
Once we receive and review your claim, we will offer a solution, which may include one of the following:
Replacement: We will send you a replacement product if the item is found to be defective or damaged.
Exchange: If a replacement is not available, we may offer an exchange for a similar product of equal value.
Please note that items that have been worn, altered, or damaged by the customer are not eligible for exchange or replacement.
3. Refunds
Due to our No Return Policy, we do not offer refunds for any purchased items, except in cases where:
The product is found to be defective or damaged upon arrival.
We are unable to fulfill your order due to product unavailability.
If a refund is issued, it will be processed to the original method of payment. Please allow up to 10-14 business days for the refund to appear in your account, depending on your payment method and bank processing times.
4. Shipping Costs
Shipping Charges: Shipping charges are non-refundable, and customers are responsible for paying the return shipping costs for defective or damaged items.
Free Shipping: In cases where a product is found to be defective or damaged, we may cover the return shipping costs, depending on the situation.
5. How to Contact Us for Returns and Refunds
If you believe your order qualifies for a return, replacement, or refund under the conditions listed above, please contact us at:
Email: tybelt.aa@gmail.com
Phone: +91 9000600583
Address: Office No-215, 1st Floor, Sukhma Tower, Old Rangpuri Road, Near Labour Chowk, Mahipalpur, New Delhi-110037
6. Changes to This Policy
We may update this Return and Refund Policy from time to time. All changes will be posted on this page, and the revised date will be reflected at the top of this policy.